Course ID: ISO9001-1

ISO 9001 INTRODUCTION Understand the main concepts of a Quality Management System (QMS)  

Brochure French  / Brochure English

Course ID: ISO9001-2

ISO 9001 FOUNDATION Gain knowledge on the basic elements to implement and manage a QMS as specified in ISO 9001 as well as the requirements of the standard 

Course ID: ISO9001-3

ISO 9001 LEAD IMPLEMENTER Develop the skills and competence to support an organization in implementing, managing, and maintaining a QMS based on ISO 9001 

Course ID: ISO9001-4

ISO 9001 LEAD AUDITOR Develop the skills and competence to perform an ISO 9001 audit of an organization’s QMS by applying widely recognized audit principles, procedures, and techniques 

TRAINING PROGRAM

Course ID ISO0021 ISO 9001:2015 Quality Management Systems


Related courses:

Course ID ISO0121 ISO 10013:2021

Course ID ISO0221 ISO 10014:2021

The ISO 9000 family is the world's most best-known quality management standard for companies and organizations of any size.  


ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

Quality Management Systems(QMS) course shows organizations how to maintain QMS according to the ISO 9001 standard. 

The standard was revised in September 2015 to incorporate some vital changes. 

This course explains all the clauses, the changes to the standard and outlines the basic concepts of the standard to new learners. 

By taking this course, you will gain expertise which will make you a valuable asset for companies worldwide. 


Formation avec certification

ISO 9001 : système de management de la qualité

La norme ISO 9001 constitue la 1re norme internationale relative aux systèmes de management. Ces exigences visent principalement la mise en œuvre, la gestion, le maintien et l’amélioration continue d’un système de management de la qualité (SMQ) dans une entreprise. Fondée sur 7 principes du management de la qualité, l’ISO 9001:2015 a pour objectif de permettre aux entreprises de gagner en efficacité et de renforcer le niveau de service offert à leurs clients.

Le programme de formation ISO 9001 Foundation est conçu pour vous fournir les connaissances de base nécessaires à la mise en œuvre et au fonctionnement d'un système de gestion de la qualité conforme aux exigences de cette norme. Vous apprendrez comment fonctionnent les différents éléments d'un SMQ, notamment la politique, les processus, la mesure des performances, l'engagement de la direction, l'audit interne, la revue de direction et l'évaluation des performances du SMQ.

Après avoir terminé ces cours, vous pourrez passer l'examen officiel ISO 9001 Foundation pour décrocher le titre de "PECB Certified ISO 9001 Foundation". Ce premier niveau de certification démontre que vous maîtrisez les méthodes, les exigences, le cadre et le concept de management de base d'un SMQ.